Support / FAQ / My PC with USB 3.0 interfaces does not see the dCS USB Class 1 device reliably.
Support
FAQ: My PC with USB 3.0 interfaces does not see the dCS USB Class 1 device reliably.
This is a known bug in some versions of the USB 3.0 chip set in your PC or sound card. Sorry, we do not have a solution for this, as our USB Class 1 interface uses the generic USB driver built into Windows and OSX.