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FAQ: How do I arrange to have my dCS product serviced?

Please contact your dealer or distributor for help. State the model, serial number, software issue(s), describe how the unit is used, describe the symptoms in detail and give them your contact details. With your co-operation, they will try to solve the problem. If this is not successful, they will arrange to service the unit, either locally or in the UK. For used units imported from a different country, please contact us.