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FAQ: How can I get the upsampling license code for my Puccini Player?

The license code is supplied free to the original owner of Puccini Players shipped from dCS from 1st April 2009 onwards when we receive the warranty registration.

For subsequent owners or for Players shipped before this date, there is a charge of GBP 350 (+ 20% tax in the EU). Contact us, stating your name, address, the Player’s serial number and the date you bought it. The code is keyed to the serial number. We aim to respond within 2 working days.